Privacy Policy
Last updated: 01/02/2026
iProTech is committed to protecting and respecting your privacy. This Privacy Policy explains how personal data is collected, used, stored, and protected when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
iProTech is a trading name used under licence by the following companies, each of which operates as a separate legal entity:
- iProTech Limited – Brand owner and provider of website, marketing, and central communications
- iProTech Systems Limited – Provider of digital services, IT solutions, smart technology systems, electrical installations, networking, renewable energy solutions, and related services
- iProTech Training Limited – Provider of professional training, education, and learning services
All companies are registered in England & Wales. Registered office: 66 Paul Street, London EC2A 4NA
2. Data Controller
For the purposes of UK GDPR, the data controller will be the specific iProTech company responsible for the service or activity you are engaging with:
- Training, education, LMS access, and learning services
Data Controller: iProTech Training Limited (Company No. 10835230) - IT services, systems, electrical works, smart technology, and technical services
Data Controller: iProTech Systems Limited (Company No. 10803107) - General enquiries, marketing, and brand communications
Data Controller: iProTech Limited (Company No. 13314819)
Each company is independently responsible for complying with UK data protection law in respect of the personal data it controls.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
a) Information you provide to us
- Name
- Email address
- Telephone number
- Company name
- Job title
- Enquiry details submitted via contact forms
- Training or course registration details
b) Technical data
- IP address
- Browser type and version
- Device and operating system information
- Website usage data (pages visited, time spent, referral sources)
c) Business and contractual data
- Billing and invoicing details
- Service-related communications
- Support requests and correspondence
4. How We Use Your Personal Data
We use personal data only where permitted by law, including for the following purposes:
- Responding to enquiries and requests
- Providing and managing our services
- Delivering training and educational services
- Managing customer and learner relationships
- Processing payments and invoices
- Improving website performance and user experience
- Sending service-related communications
- Meeting legal, regulatory, and contractual obligations
5. Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
- Consent – where you have explicitly agreed (e.g. marketing communications)
- Contract – where processing is necessary to deliver services or training
- Legal obligation – where required to comply with UK law
- Legitimate interests – to operate, manage, and improve our services, provided your rights are not overridden
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and performance.
Cookies may include:
- Essential cookies (required for site operation)
- Analytics cookies (traffic and usage statistics)
- Functional cookies (preferences and settings)
You can control cookies through your browser settings.
For more information, please see our Cookie Policy.
7. Data Sharing and Third Parties
We do not sell personal data.
Personal data may be shared with trusted third parties where necessary, including:
- IT and hosting providers
- Payment processors
- Learning management and training platforms
- Professional advisers (legal, accounting, compliance)
All third parties are required to process data securely and in accordance with UK GDPR.
8. Shared Infrastructure
The iProTech companies may use shared IT systems, email platforms, and administrative infrastructure.
Each company remains independently responsible for ensuring that personal data is processed lawfully, securely, and in accordance with UK GDPR.
9. International Data Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including:
- UK adequacy regulations
- Standard contractual clauses
- Use of GDPR-compliant service providers
10. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Retention periods depend on:
- The nature of the data
- Legal and regulatory obligations
- Contractual requirements
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time (where consent is relied upon)
Requests should be submitted to: data@iprotech.systems
12. Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Secure servers and hosting environments
- Access controls and authentication
- Encryption where appropriate
- Staff awareness and data protection training
13. Marketing Communications
We will send marketing communications only where you have consented or where permitted by law.
You may opt out at any time by:
- Using the unsubscribe link in emails
- Contacting us directly
14. Children’s Data
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children without appropriate parental consent.
15. Complaints
If you are unhappy with how your personal data has been handled, please contact us first so we can address your concerns.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.
17. Contact Details
For data protection enquiries, please contact the relevant iProTech company:
Training & Learning Services
iProTech Training Limited
Email: data@iprotech.training
IT, Systems & Technical Services
iProTech Systems Limited
Email: data@iprotech.systems
Marketing & Brand Communications
iProTech Limited
Email: data@iprotech.net